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itemcategory:"Yellow Spot"
topic_facet:"Management"
topic_facet:"Service industries --"
collection:"Book"
dewey-hundreds:"600 - Technology"
author_facet:"Fitzsimmons, Mona J."
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Service management : operations, strategy and information technology / by Fitzsimmons, James A. and Mona J. Fitzsimmons..
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Fitzsimmons, James A.
Published 2000
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Item Category: Yellow Spot
Suggested Topics: Management
Suggested Topics: Service industries --
Collections: Book
Call Number: 600 - Technology
Author: Fitzsimmons, Mona J.
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Call Number
600 - Technology
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Fitzsimmons, James A.
Fitzsimmons, Mona J.
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