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itemcategory:"Orange Spot"
itemcategory:"Green Spot"
language:"English"
dewey-hundreds:"600 - Technology"
topic_facet:"Customer services"
topic_facet:"Services industries - Marketing"
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Services marketing : integrating customer focus accross the firm / by Alan Wilson ... [et al.]..
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Wilson, Alan
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Services marketing : Integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner & Dwayne D.Gremler..
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Zeithaml, Valarie A.
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Item Category: Orange Spot
Item Category: Green Spot
Language: English
Call Number: 600 - Technology
Suggested Topics: Customer services
Suggested Topics: Services industries - Marketing
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Green Spot
Orange Spot
1
Red Spot
1
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Call Number
600 - Technology
Author
2
Bitner, Mary Jo
2
Gremler, Dwayne D.
2
Zeithaml, Valarie A.
1
Wilson, Alan
Language
English
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