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author_facet:"Zeithaml, Valarie A."
dewey-hundreds:"600 - Technology"
itemcategory:"Orange Spot"
topic_facet:"Marketing"
topic_facet:"Services industries - Marketing"
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Services marketing : integrating customer focus accross the firm / by Alan Wilso...
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Author: Zeithaml, Valarie A.
Call Number: 600 - Technology
Item Category: Orange Spot
Suggested Topics: Marketing
Suggested Topics: Services industries - Marketing
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Orange Spot
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Call Number
600 - Technology
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Bitner, Mary Jo
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Gremler, Dwayne D.
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Wilson, Alan
Zeithaml, Valarie A.
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