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author_facet:"Zeithaml, Valarie A."
collection:"Book"
itemcategory:"Orange Spot"
language:"English"
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: integrating customer focus accross the firm / by Alan Wilson ... [et al.]..
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: Integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner & Dwayne D.Gremler..
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Author: Zeithaml, Valarie A.
Collections: Book
Item Category: Orange Spot
Language: English
Collections
Book
Item Category
Orange Spot
1
Red Spot
1
Yellow Spot
Call Number
2
600 - Technology
Author
2
Bitner, Mary Jo
2
Gremler, Dwayne D.
Zeithaml, Valarie A.
1
Wilson, Alan
Language
English
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