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author_facet:"Wilson, Alan"
dewey-hundreds:"600 - Technology"
language:"English"
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topic_facet:"Services industries - Marketing"
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Services marketing : integrating customer focus accross the firm / by Alan Wilson ... [et al.]..
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Wilson, Alan
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Author: Wilson, Alan
Call Number: 600 - Technology
Language: English
Suggested Topics: Marketing
Suggested Topics: Services industries - Marketing
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600 - Technology
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Bitner, Mary Jo
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Gremler, Dwayne D.
Wilson, Alan
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Zeithaml, Valarie A.
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