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author_facet:"Wilson, Alan"
dewey-hundreds:"600 - Technology"
language:"English"
topic_facet:"Customer services"
topic_facet:"Marketing"
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Services marketing : integrating customer focus accross the firm / by Alan Wilso...
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Author: Wilson, Alan
Call Number: 600 - Technology
Language: English
Suggested Topics: Customer services
Suggested Topics: Marketing
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Call Number
600 - Technology
Author
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Bitner, Mary Jo
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Gremler, Dwayne D.
Wilson, Alan
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Zeithaml, Valarie A.
Language
English
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