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author_facet:"Gremler, Dwayne D."
author_facet:"Zeithaml, Valarie A."
itemcategory:"Red Spot"
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Services marketing : Integrating customer focus across the firm / by Valarie A.Z...
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Author: Gremler, Dwayne D.
Author: Zeithaml, Valarie A.
Item Category: Red Spot
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2
Green Spot
Red Spot
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Call Number
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600 - Technology
Author
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Bitner, Mary Jo
Gremler, Dwayne D.
Zeithaml, Valarie A.
Language
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English
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