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author_facet:"Bitner, Mary Jo"
author_facet:"Gremler, Dwayne D."
collection:"Book"
dewey-hundreds:"600 - Technology"
itemcategory:"Orange Spot"
itemcategory:"Yellow Spot"
language:"English"
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Services marketing : integrating customer focus accross the firm / by Alan Wilson ... [et al.]..
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Author: Bitner, Mary Jo
Author: Gremler, Dwayne D.
Collections: Book
Call Number: 600 - Technology
Item Category: Orange Spot
Item Category: Yellow Spot
Language: English
Collections
Book
Item Category
Orange Spot
Yellow Spot
Call Number
600 - Technology
Author
Bitner, Mary Jo
Gremler, Dwayne D.
1
Wilson, Alan
1
Zeithaml, Valarie A.
Language
English
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