00588cam a2200181 7i4500 0000016696 20190828090000.0 9780866125505 647.94068/KAS Kasavana, Michael L. Managing Front Office Operations by Michael L. Kasavana. 10th edition. Lansing, Michigan: American Hotel & Lodging Educational Institute, c2017. xv, 588 pages: illustrations; 23 cm. Includes index Hotel management 1000026377 Book Red Spot 1000026378 Book Green Spot