An Analysis On The Service Gap Between Customer's Expectations And Experience Received From Wan Hai Lines :Maritime Shipping Company In Penang.
| Main Author: | |
|---|---|
| Published: |
Faculty of Business, Communications and Law Inti International University.
|
Library Level 6
| Call Number: |
JANUARY 2014 6 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 8000000079 | Thesis | Book | AVAILABLE |