An Analysis On The Service Gap Between Customer's Expectations And Experience Received From Wan Hai Lines :Maritime Shipping Company In Penang.
| Main Author: | |
|---|---|
| Published: |
Faculty of Business, Communications and Law Inti International University.
|
| LEADER | 00524cam a2200133 7i4500 | ||
|---|---|---|---|
| 001 | 0000016275 | ||
| 005 | 20171113090000.0 | ||
| 090 | 0 | 0 | |a January 2014 (6) |
| 100 | 1 | |a Teh Chiu Lyn | |
| 245 | 0 | 0 | |a An Analysis On The Service Gap Between Customer's Expectations And Experience Received From Wan Hai Lines :Maritime Shipping Company In Penang. |
| 260 | |a Faculty of Business, Communications and Law Inti International University. | ||
| 300 | |a Binding books - Thesis. | ||
| 500 | |a Master of Business Administration | ||
| 999 | |a 8000000079 |b Book |c Thesis | ||