Customer service : career success through customer loyalty

Main Author: Timm, Paul R.
Published: Boston: Pearson, c2014.
Edition:6th edition.
Subjects:
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090 0 0 |a 658.812/TIM  
100 1 |a Timm, Paul R.  
245 0 0 |a Customer service :   |b career success through customer loyalty   |c by Paul R. Timm. 
250 |a 6th edition. 
260 |a Boston:   |b Pearson,   |c c2014. 
300 |a x, 230 pages:   |b ill.;   |c 26 cm. 
500 |a Includes index 
650 0 |a Customer relations  
650 0 |a Success in business  
650 0 |a Consumer satisfaction  
650 0 |a Customer services  
999 |a 1000025656  |b Book  |c Orange Spot 
999 |a 1000025657  |b Book  |c Green Spot