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Customer service :
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Customer service : career success through customer loyalty
Main Author:
Timm, Paul R.
Published:
Boston:
Pearson,
c2014.
Edition:
6th edition.
Subjects:
Customer relations
Success in business
Consumer satisfaction
Customer services
Holdings
Description
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Item Description:
Includes index
Physical Description:
x, 230 pages: ill.; 26 cm.
ISBN:
9780133056259
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