APA Citation

Timm, P. R. (2014). Customer service: Career success through customer loyalty (6th edition.). Boston: Pearson.

Chicago Style Citation

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. 6th edition. Boston: Pearson, 2014.

MLA Citation

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. 6th edition. Boston: Pearson, 2014.

Warning: These citations may not always be 100% accurate.