Skip to content
Toggle navigation
SEAL
Language
English
Malay
中文(简体)
தமிழ்
اللغة العربية
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Accession No
Control No
Find
Advanced
Customer service :
Holdings
Cite this
Email this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Export to MARC
Export to MARCXML
Customer service : career success through customer loyalty /
Main Author:
Timm, Paul R.
Published:
Boston:
Pearson,
c2014.
Edition:
6th edition.
Subjects:
Customer relations
Success in business
Consumer satisfaction
Customer services
Holdings
Description
Preview
Similar Items
Staff View
Library Level 6
Call Number:
658 812 TIM
Accession
Item Category
Format
Status
Notes
1000025656
Orange Spot
Book
AVAILABLE
1000025657
Green Spot
Book
AVAILABLE
Similar Items
Quality : from customer needs to customer satisfaction / Bo Bergman, Bengt Klefsjo..
by: Bergman, Bo.
The customer service planner / Martin Christopher.
by: Christopher, Martin
Published: (1992)
Delivering customer service : how to win a competitive edge through managing customer relationships successfully / Shelia Payne..
by: Payne, Shelia.
Published: (1997)
Customer service : skills for success / by Robert W. Lucas..
by: Lucas, Robert W.
Service management and marketing : customer management in service competition / by Christian Gronroos..
by: GrEonroos, Christian.
×
Loading...