00808cam a2200265 7i4500 0000014313 20150325090000.0 iicp-my 20120808144200.0 120808 000 0 eng d 9780273751939 201208081442 staff 808.066 TAY Taylor, Shirley Model business letters, emails & other business documents / by Shirley Taylor.. 7th ed.. London : FT Pearson Education, c2012.. vii, 498p. : ill. ; 24cm.. Includes index. Letter writing Business writing Commercial correspondence 1000023339 Book Orange Spot 1000026771 Book Red Spot 1000026772 Book Green Spot