00811cam a2200241 7i4500 0000014312 20150325090000.0 iicp-my 20120802084700.0 120802 000 0 eng d 9780761927334 201208020847 staff 659.203 HEA Heath, Robert L. Encyclopedia of public relations : volume 2 / by Robert L. Heath.. Thousand Oaks, Calif. ; London : SAGE, c2005.. xxii, 499 - 1067p. : ill. ; 29 cm.. Includes bibliographical references and index. Management and Business Studies. Public relations - Encyclopedias. 1000023328 Book Reference 1000023329 Book Green Spot 1000023330 Book Reference