Services marketing : Integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner & Dwayne D.Gremler..
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| Other Authors: | , |
| Language: | English |
| Published: |
New York : McGraw-Hill, c2013..
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| Edition: | 6th ed.. |
| Subjects: |
Library Level 6
| Call Number: |
658 8 ZEI |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1000023298 | Red Spot | Book | AVAILABLE |
| 1000023300 | Orange Spot | Book | AVAILABLE |