Quality : from customer needs to customer satisfaction / Bo Bergman, Bengt Klefsjo..
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| Other Authors: | |
| Language: | English | 
| Published: | England : McGraw Hill, c1994.. | 
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Library Level 6
| Call Number: | 658 8 BER | 
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| Accession | Item Category | Format | Status | Notes | 
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| 1000022752 | Green Spot | Book | AVAILABLE | 


