Management : meeting and exceeding customer expectations / by Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen.

Main Author: Plunkett, Warren R.
Other Authors: Attner, Raymond F., Allen, Gemmy S.
Language:English
Published: Mason, OH, USA : South-Western/Cengage Learning, 2008.
Edition:9th ed..
Subjects: