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Management : meeting and excee...
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Management : meeting and exceeding customer expectations / by Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen.
Main Author:
Plunkett, Warren R.
Other Authors:
Attner, Raymond F.
,
Allen, Gemmy S.
Language:
English
Published:
Mason, OH, USA : South-Western/Cengage Learning, 2008.
Edition:
9th ed..
Subjects:
Management.
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