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|a Plunkett, Warren R.
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|a Management : meeting and exceeding customer expectations / by Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen.
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250 |
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|a 9th ed..
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260 |
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|a Mason, OH, USA : South-Western/Cengage Learning, 2008.
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|a xxix, 704 p.: ill. ; 27 cm. + 1 ACCESS CODE.
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|a + 1 ACCESS CODE
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|a Management.
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|a Attner, Raymond F.
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|a Allen, Gemmy S.
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