Management : meeting and exceeding customer expectations / by Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen.

Main Author: Plunkett, Warren R.
Other Authors: Attner, Raymond F., Allen, Gemmy S.
Language:English
Published: Mason, OH, USA : South-Western/Cengage Learning, 2008.
Edition:9th ed..
Subjects:
LEADER 01012cam a2200289 7i4500
001 0000012874
005 20150325090000.0
003 iicp-my
005 20100222120600.0
008 090725 000 0 eng d
020 |a 9780324568363  
020 |a 0324568363  
039 9 |a 201002221206  |b Azlin  |c 201002221101  |d Azlin  |c 201002111555  |d Azlin  |y 200907251212  |z Azlin 
090 0 0 |a 658.4   |b PLU 
100 1 |a Plunkett, Warren R.  
245 0 0 |a Management : meeting and exceeding customer expectations / by Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen. 
250 |a 9th ed.. 
260 |a Mason, OH, USA : South-Western/Cengage Learning, 2008. 
300 |a xxix, 704 p.: ill. ; 27 cm. + 1 ACCESS CODE. 
500 |a + 1 ACCESS CODE 
650 0 |a Management.  
700 |a Attner, Raymond F.  
700 |a Allen, Gemmy S.  
999 |a 1000020811  |b Book  |c Green Spot 
999 |a 1000021389  |b Book  |c Orange Spot 
999 |a 1000021390  |b Book  |c Yellow Spot 
999 |a 1000021459  |b Book  |c White Spot