Management : meeting and exceeding customer expectations / by Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen.
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| Other Authors: | , |
| Language: | English |
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Mason, OH, USA : South-Western/Cengage Learning, 2008.
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| Edition: | 9th ed.. |
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| Item Description: | + 1 ACCESS CODE |
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| Physical Description: | xxix, 704 p.: ill. ; 27 cm. + 1 ACCESS CODE. |
| ISBN: | 9780324568363 0324568363 |