00749cam a2200241 7i4500 0000012066 20150325090000.0 iicp-my 20070905105400.0 070529 000 0 eng d 0750689250 200709051054 Yusnizam 200705291101 Yusnizam 658.4013 OAK Oakland, John S. Total quality management : text with cases by John S. Oakland and Amrik S. Sohal. Boston: Butterworth, 2001.. p.;; cm.. MEEUB Engineering. Total quality management. Total quality management- Case studies. Sohal, Amrik A. 1000019906 Book White Spot