APA Citation

Oakland, J. S., & Sohal, A. A. (2001). Total quality management: Text with cases. Boston: Butterworth.

Chicago Style Citation

Oakland, John S., and Amrik A. Sohal. Total Quality Management: Text With Cases. Boston: Butterworth, 2001.

MLA Citation

Oakland, John S., and Amrik A. Sohal. Total Quality Management: Text With Cases. Boston: Butterworth, 2001.

Warning: These citations may not always be 100% accurate.