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| 090 | 0 | 0 | |a 658.4  
  |b PLU | 
| 100 | 1 |  | |a Plunkett, Warren R. | 
| 245 | 0 | 0 | |a Management :  
  |b meeting and exceeding customer expectations   
  |c by Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen.. | 
| 250 |  |  | |a 8th ed.. | 
| 260 |  |  | |a Australia:  
  |b Thomson,  
  |c 2005.. | 
| 300 |  |  | |a p.;;  
  |c cm.. | 
| 500 |  |  | |a SOBA- Basic Text | 
| 650 |  | 0 | |a Management. | 
| 700 |  |  | |a Attner, Raymond F. | 
| 700 |  |  | |a Allen, Gemmy S. | 
| 999 |  |  | |a 1000019667 
  |b Book 
  |c White Spot | 
| 999 |  |  | |a 1000019668 
  |b Book 
  |c White Spot | 
| 999 |  |  | |a 1000019669 
  |b Book 
  |c White Spot |