APA Citation

Plunkett, W. R., Attner, R. F., & Allen, G. S. (2005). Management: Meeting and exceeding customer expectations (8th ed.). Australia: Thomson.

Chicago Style Citation

Plunkett, Warren R., Raymond F. Attner, and Gemmy S. Allen. Management: Meeting and Exceeding Customer Expectations. 8th ed. Australia: Thomson, 2005.

MLA Citation

Plunkett, Warren R., Raymond F. Attner, and Gemmy S. Allen. Management: Meeting and Exceeding Customer Expectations. 8th ed. Australia: Thomson, 2005.

Warning: These citations may not always be 100% accurate.