Gryna, F. M., & Juran, J. M. (2001). Quality planning and analysis: From product development through use (4th ed.). Boston: McGraw-Hill.
Chicago Style CitationGryna, Frank M., and J. M. Juran. Quality Planning and Analysis: From Product Development Through Use. 4th ed. Boston: McGraw-Hill, 2001.
MLA CitationGryna, Frank M., and J. M. Juran. Quality Planning and Analysis: From Product Development Through Use. 4th ed. Boston: McGraw-Hill, 2001.
Warning: These citations may not always be 100% accurate.