00661cam a2200217 7i4500 0000011314 20150325090000.0 iicp-my 20041126094100.0 041126 000 0 eng d 0070393680 200411260941 Yusnizam 658.562 GRY Gryna, Frank M. Quality planning and analysis : / by Frank M. Gryna. Boston: McGraw-Hill, 2001. p.;: ill.; cm. Earlier ed. by J. M. Juran Quality control Juran, J.M (Joseph M.)-- Quality planning and analysis 100019057 Book Green Spot