Service management and operations
| Other Authors: | |
|---|---|
| Published: |
Upper Saddle River, N.J.:
Prentice Hall,
2000..
|
| Edition: | 2nd ed.. |
| Subjects: |
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| 039 | 9 | |y 200212042154 |z VLOAD | |
| 090 | 0 | 0 | |a 658 |b SER |
| 245 | 0 | 0 | |a Service management and operations |c by Cengiz Haksever...[et al.]. |
| 250 | |a 2nd ed.. | ||
| 260 | |a Upper Saddle River, N.J.: |b Prentice Hall, |c 2000.. | ||
| 300 | |a p.: |b ill.; |c cm.. | ||
| 650 | 0 | |a Service industries -- |x Management. | |
| 700 | |a Haksever, Cengiz | ||
| 999 | |a 1000016928 |b Book |c Yellow Spot | ||