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Service management and operati...
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Service management and operations
Other Authors:
Haksever, Cengiz
Published:
Upper Saddle River, N.J.:
Prentice Hall,
2000..
Edition:
2nd ed..
Subjects:
Service industries --
>
Management.
Holdings
Description
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Physical Description:
p.: ill.; cm..
ISBN:
0130813389
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