Skip to content
Toggle navigation
SEAL
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Accession No
Control No
Find
Advanced
Service management :
Description
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Export to MARC
Export to MARCXML
Service management : operations, strategy and information technology
Main Author:
Fitzsimmons, James A.
Other Authors:
Fitzsimmons, Mona J.
Published:
New York:
McGraw-Hill,
2000..
Edition:
3rd ed..
Subjects:
Service industries --
>
Management.
Holdings
Description
Preview
Similar Items
Staff View
Physical Description:
p.: ill.; cm..
ISBN:
007231267X
Similar Items
Service management and operations by Cengiz Haksever...[et al.].
Published: (2000)
Service operations management : improving service delivery.
by: Johnston, Robert
Published: (2012)
Services marketing : concepts, strategies and cases / by K. Douglas Hoffman [et.al].
by: Hoffman, K. Douglas
Service management and marketing : customer management in service competition / by Christian Gronroos..
by: GrEonroos, Christian.
Services Marketing : People, Technology, Strategy by Jochen Wirtz, Christopher Lovelock.
by: Wirtz, Jochen
Published: (2016)
×
Loading...
