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|a 658.8
|b LOV
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| 100 |
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|a Lovelock, Christopher H.
|
| 245 |
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|a Services marketing :
|b people, technology, strategy /
|c by Christopher H. Lovelock..
|
| 250 |
|
|
|a 4th. ed..
|
| 260 |
|
|
|a Upper Saddle River, N.J.:
|b Prentice Hall,
|c c2000..
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| 300 |
|
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|a p.;
|c cm..
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| 500 |
|
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|a Includes bibliographical references and index
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| 650 |
|
0 |
|a Service industries --
|x Marketing.
|
| 650 |
|
0 |
|a Professions --
|x Marketing.
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