Managing for quality : the manager's role.

LEADER 00371cam a2200133 7i4500
001 0000005134
005 20150325090000.0
003 iicp-my
005 20021204214000.0
008 000000 00
039 9 |y 200212042140  |z VLOAD 
245 0 0 |a Managing for quality :   |b the manager's role. 
999 |a 1000010337  |b Book  |c Open Shelf 
999 |a 1000010338  |b Book  |c Open Shelf