Author Search Results

1

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Services marketing : Integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner & Dwayne D.Gremler.

by Zeithaml, Valarie A.

Other Authors: '; “...Bitner, Mary Jo...”

2

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Services marketing : Integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner & Dwayne D.Gremler..

by Zeithaml, Valarie A.

Other Authors: '; “...Bitner, Mary Jo....”

3

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Services marketing : Integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner & Dwayne D.Gremler..

by Zeithaml, Valarie A.

Other Authors: '; “...Bitner, Mary Jo....”

4

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Services marketing : integrating customer focus accross the firm / by Alan Wilson ... [et al.]..

by Wilson, Alan

Other Authors: '; “...Bitner, Mary Jo....”